Integrated Annual Report 2025

A person in a yellow jacket sits on a wooden dock overlooking a calm mountain lake surrounded by autumn trees. (photo)

Stakeholder engagement

Our commitment to sustainability and excellence is reflected in our engagement with a diverse group of stakeholders. This includes employees, customers, suppliers, investors, and our communities.

We believe that fostering strong relationships with these groups is essential to both our success as a business and our wider sustainability goals. Our employees are the backbone of our organization, driving innovation and excellence in every aspect of our business. More information on how we engage with our people can be found in Own workforce.

Our customers and suppliers are our innovation partners, and we strive to build mutually beneficial relationships with them. Information on how we engage with our customers is provided in Our Businesses. Information on how we engage with our suppliers is provided later in this section and in the various topical disclosures across the Sustainability Statements.

Investors play a crucial role in our growth and development, and we are committed to maintaining transparency and accountability in our financial and sustainability performance. More information on how we engage with investors can be found later in this section. dsm-firmenich is registered in the EU Transparency Register with REG Number 73926352722-07.

Our engagement with our communities and the partnerships we have built reflects our dedication to making a positive social and environmental impact. Examples of these engagements can be found later in this section.

dsm-firmenich supports the dsm-firmenich Progress Foundation, an independent charity that funds projects addressing malnutrition, strengthening community resilience, and protecting and restoring ecosystems. The Foundation’s mission aligns with our purpose and aims to deliver impact where it is needed most.

General information – Stakeholder engagement

Stakeholder

 

Types of engagement

 

Outcomes

Suppliers

 

  • Supplier qualification and onboarding, including the Responsible Sourcing Standard and Supplier Code
  • Join Forces program
  • TfS and WBCSD PACT on Scope 3 collaboration

 

  • Clarified expectations for suppliers
  • Improvements on due diligence outcomes and value chain risk aspects
  • Scope 3 decarbonization

Employees

 

  • Engagement surveys
  • Interactive townhalls and other leadership communications
  • Wellness programs
  • Training and development programs
  • DMA workshops and validation sessions

 

  • Increased employee engagement
  • Training outcomes
  • Launched wellbeing initiatives

Customers

 

  • Transparency requests from customers on responsible sourcing, emissions, certification, traceability, and other sustainability topics
  • Co-innovation and value chain collaboration
  • Customer questionnaires/RfPs/customer briefs

 

  • Customer brief wins
  • Supplier of choice
  • Customer awards

Investors

 

  • Trading updates and results
  • Direct engagements and meetings
  • ESG ratings and rankings
  • External stakeholder dialogues on, for example, the DMA

 

  • Understanding investor needs
  • Demonstrating long-term value creation
  • Supporting investor requirements

Partnerships

 

  • Multi-stakeholder collaborations and industry platforms
  • Industry-specific engagements
  • Topical working groups
  • External stakeholder dialogues on, for example, the DMA

 

  • Developing industry standards and guidance
  • Contributing to shaping external frameworks and collaborative initiatives
  • Consulting on reporting regulations development

Communities

 

  • Due diligence and grievance mechanisms
  • Community engagement activities
  • External stakeholder dialogues on, for example, the DMA

 

  • Supporting local communities
  • Identifying and prioritizing local impacts needing response or remediation
AI
Artificial Intelligence
CDP
Carbon Disclosure Project
CSO
Chief Sustainability Officer
CSRD
Corporate Sustainability Reporting Directive
ERT
European Round Table for Industry
IIGCC
Institutional Investors Group on Climate Change
Living wage
The remuneration received for a standard working time by an employee in a particular place sufficient to afford a decent standard of living for the employee and his/her family. Elements of a decent standard of living include food, water, housing, education, healthcare, transport, clothing, and other essential needs, including provision for unexpected events.
Net-zero emissions
The Intergovernmental Panel on Climate Change states: “Net-zero emissions are achieved when anthropogenic emissions of greenhouse gases to the atmosphere are balanced by anthropogenic removals over a specified period. Where multiple greenhouse gases are involved, the quantification of net-zero emissions depends on the climate metric chosen to compare emissions of different gases (such as global warming potential, global temperature change potential, and others, as well as the chosen time horizon)”.
OECD
Organisation for Economic Co-operation and Development
RSPO
Roundtable for Sustainable Palm Oil
SBTi
Science Based Targets initiative
Scope 3
Scope 3 emissions are all indirect emissions (not included in scope 2) that occur in the value chain of the reporting company, including both upstream and downstream emissions.
TfS
Together for Sustainability
UEBT
Union for Ethical BioTrade
WBCSD
World Business Council for Sustainable Development
WEF
World Economic Forum

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