Quality, safety, ethics and compliance are non‑negotiable at dsm‑firmenich: they are anchored in our Code of Business Ethics and embedded in our policies, systems, and culture, with clear accountability from the Board to every site and colleague.
Quality
Quality is the right of every customer and the responsibility of every employee at dsm-firmenich. In 2025, we further embedded the integrated approach to quality that we launched in 2023. Grounded in the concepts ‘Quality culture’, ‘Crafted with care’, ‘High standards’, and ‘Continuous improvement’, our approach comprises a range of methods.
These include clear management principles and operational requirements, Group-wide quality standards, quality key performance indicators, and monthly and quarterly quality reports to the Board of Directors and the Executive Committee, along with the CEO newsletter, quality culture activities, celebrations, and awards.
For further information on our approach, please see Quality.
Safety, Health & Environment (SHE)
Safeguarding our people, communities, and planet is not only good business: it is the right thing to do. Our SHE policy is a promise to our employees, partners, customers, and other stakeholders to exemplary standards, ensuring our own sustained growth. We strive for an accident-free workplace and foster a culture built on care, involvement, trust, learning, and accountability. Every colleague has a role to play in speaking up, acting safely, and helping create an environment where safety comes first and responsible behavior is second nature.
We apply consistent expectations and practices across all our sites to prevent incidents, protect health, and minimize our environmental impact. This includes managing risks, sharing learnings, and continuously improving how we operate in areas such as safety, health, climate, energy, and environmental stewardship. Through this shared commitment, we help ensure that our operations remain safe, resilient, and aligned with our ambition to contribute to a healthier, more sustainable world.
For more information, please see Environmental information and Social information.
Ethics and compliance
Ethics and compliance are the responsibility of every employee. Our Legal, Risk, and Compliance team connects our company with opportunities while protecting our interests and values. Collaborating closely with the relevant stakeholders, we operate to the highest legal and regulatory standards while proactively managing our risk exposure and upholding our commitment to ethical business practices as outlined in our Code of Business Ethics.